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Compliance at STEM

Compliance at STEM ensures our organization complies with its outside regulatory and legal requirements as well as internal policies and bylaws. In addition, work with students, parent community, school leaders, and staff to identify and manage regulatory risk, create and coordinate proper reporting channels for compliance issues and develop organization compliance communications.

What is the role of the Compliance Officer

In addition to ensuring our organization complies with its outside regulatory and legal requirements as well as internal policies and bylaws, collaborate as a partner and facilitate a better organizational understanding of complex regulatory standards.

In short, Compliance at STEM builds solutions through problem-solving and helps drive strategy with integrity and ethical decision-making.

One thing that compliance is not, is a complaint department. If we ever work together in a compliance capacity, it is because all of the appropriate Communications Pathways have been exhausted and there is a policy or procedure that is being incorrectly applied. 

STEM's Communications Pathways

Our Commitment

Compliance at STEM is committed to providing our students, parent community, school leaders, and staff with an equitable resource to build solutions and drive strategy.

The Compliance Process

Once all avenues outlined in the STEM Communications Pathways have been exhausted and you still believe that your issues has not been resolved, the following process will be initiated upon receipt of the grievance.

Step 1

File a formal grievance or complaint with the supervisor or directly with the compliance officer. Note: If with a supervisor, he/she will escalate to the compliance officer.

Step 2

Submit an email through compliance@stemk12.org.

  1. Please include your complete mailing address and daytime telephone number so we may contact you for clarification. In addition, be sure to state the specific action you are requesting and include the following:
  2. The details as to what occurred to better inform us of what happened.
  3. Who you have contacted to try and resolve the issue (example: name of the person in the organization, name of supervisor, etc.) c. Copies of any documentation pertaining to the complaint.

Or mail a written statement to:

STEM School Highlands Ranch

Attn: Compliance Officer

8773 S Ridgeline Blvd.

Highlands Ranch, CO. 80129

Step 3

Upon receipt of the complaint or grievance, the compliance officer will acknowledge receipt and notify Executive Director and Board Chair within 48 hours.

Step 4

The compliance officer will request additional information if required prior to requesting written statements from all involved.

Step 5

The compliance officer will conduct necessary interviews and re-examine all documents pertaining to the complaint or grievance.

Step 6

Compliance summary will be forwarded to the Executive Director.

Step 7

Resolution: Work with the ED and HR consultant on possible resolutions.

Examples:

  • Restorative conversation
  • Explanation to the complainant that no violation occurred
  • Corrective action- recommendations for a more harmonious work environment.
  • Termination if the investigation reveals extreme situations such as child abuse.

Step 8

Check-in a few days later and a few weeks later to monitor resolution from the compliance officer and Executive Director.

Step 9

Closure report submitted to Executive Director.

Who to contact

When unresolved efforts persist, compliance at STEM is a resource for students, parents, school leaders and staff to help navigate and develop soluble solutions in accordance with outside regulatory and legal requirements as well as internal policies and bylaws. You can email compliance@stemk12.org with any questions.

You can also submit via a written statement to:

STEM School Highlands Ranch

Attn: Compliance Officer

8773 S Ridgeline Blvd.

Highlands Ranch, CO. 80129

Please include your complete mailing address and daytime telephone number so we may contact you for clarification. In addition, be sure to state the specific action you are requesting and include the following:

  1. The details as to what occurred to better inform us of what happened.
  2. Who you have contacted to try and resolve the issue (example: name of the person in the organization, name of supervisor, etc.)
  3.  Copies of any documentation pertaining to the complaint.

Need Translation or Interpretation Services

Parents with limited English proficiency have a right to be provided oral and/or written information in a language they can understand about any program, service, or activity that is provided to parents who are proficient in English (i.e., parent-teacher conferences, language assistance programs, special education meetings and consents, grievance procedures). Parents also have a right to access language assistance. Click the button below to learn more about Translation and Interpretation Services at STEM.

Click here to learn more about Translation and Interpretation Services

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